I bought Chevrolet BEAT on 30/ 03 however I took delivery om09/04 due to muhurat.
have still not received the registration of my car, even after 22 days of making payment which was done on 30/03. This is an offence I can go for legal proceedings if the need arise, but I just don’t want to
Secondly the people just back off from their words. I was told to be given an insurance of Rs 15, 530 as free. I asked Mr Vikas (sales manager) specifically about the insurance company and the details of insurance before booking. I wanted to get insurance myself but I was told to be assured. When I took delivery of my car on 09/04, insurance copy was not given to me, the executives must be afraid that they are cheating me so they did not show me the details at the time of delivery
Had I known that the IDV of my new car would be reduced so much just amounting to Rs 39, 0000 I would never have taken the delivery.
I was not given any receipt of the amount of petrol prefilled in the car, which is a norm. The other dealer in Jaipur- Triumph motors do so and provide proper receipt
The invoice was given to me on 19/04 i.e. 20 days after payment and 10 days of taking delivery, isn’t it very unusual. Moreover I paid Rs 4, 51, 000/- for the car in which insurance is free with freebies including only the basic version of reverse parking sensors (cost Rs -) and remote locking (cost Rs 1500)
The invoice that I got was only for Rs4, 10, 000/-
Where is the balance of Rs 41000/-?
Why did the people in the office advised me against taking maintenance package? On the day od making payment i.e.on 30/03 I wanted to go for maintenance package but everyone said that I should not go for it. I specifically asked for their advice as I was new to this and I was wrongly advised. Why?
When I had made payment on 30/03 the cost of maintenance package was Rs 13, 500. But on the day of delivery these people changed the cost. When I am paying for the car as per March rates then why should I be told rates for April?
I could have taken the delivery any time even after one/two months, so the rate for maintenance package should remain the same, Isn’t it so.
By the way the people in other competitive and better dealership have confirmed that since I paid in March so the maintenance package should have been given at the same cost of March and not the revised rates of April
I deeply regret having to deal with such a dealership where executives come to my home and say that their services will be affected if I complaint against them. The very improper words of the executive were ”madam apko gaadi ki service to humare pas hi karani padegi, e-email karke relation kyu kharab karte ho? ”
Instead of improvising, I am told to backoff as they can later harm is that so?
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