Do not book through Travelocity, unless you want to be held hostage in India. I called initially because I was unable to print out flight information on a flight from California to D.C. since their website never it to me. So I call with the confirmation number I was emailed and I was charged for the correct amount on my Visa. Well, I ended up with someone in India who couldn't find the reservations at first and then the system went down, I requested to be transferred stateside and was "accidentally" disconnected. I felt like I was held hostage in India. Finally the agent tried to rebook the flight that was now four times the amount I'd originally paid. So I asked to have the original flight cancelled, still they couldn't find the flight. Keep in mind the tickets were being purchased 4 months in advance! So I asked for a supervisor, who was right there in India, I got Chase on the line to confirm the tickets had been charged and the "supervisor" said their system didn't show any information. Finally the bank rep threatened to contact the airlines and I was promptly transferred back to America (Texas). That person, had no idea what was happening and need time to research the information, because now it was showing I'd booked the same trip eight times. Chase quickly reversed the charges and blocked all future charges from Travelocity. Chase went so far as to join me in my BBB and consumer report complaint. I will never book with Travelocity again. Southwest airlines at least keep all their bookings in America!
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