To,
Hundai Motors Ltd.,
complaint center.
Dear Sir,
I have purchased I20 magna model from hundai showroom based at mahanager Lucknow. it also consists of service center as well. the problem is that the DEFOGGER that came with the car was factory fitted and was not working and its switch was alright. I made several complaints to the mahanager service center but no action was taken and they always referred me to the chinhut service center but no body was able to resplve my problem.
another problem which i am facing is that your staff at chinhut service center does not anything about how to repair a car. they have committed a blunder, there was suspension problem with my car 120 and what chinhut guys did they TIGHTENED the STEERING of the car so hard that it has now been converted to a manual steering from power steering. in which ever direction we turn the steering of our car it sticks to that direction and dosent turn back easily due to which there is always a fear of accident. I have complained for this many times but no action is taken. I am very very very dissatisfied with the type of service i am getting from HUNDAI LUCKNOW .
My car is just 11 months old and please to take some instant action to get my problems solved other wise i have to make complaint to other higher authorities as well as CONSUMER FORUM.
car model- HUNDAI I 20 MAGNA GREY COLOR
registration no- UP32DC8198
Mobile no - 09839227768
email - [email protected]
name- animesh singh
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