Respected Sir/Madam
My name is Natraj & I live in Sector-11, Rohini, New Delhi-85.On the night of 7th March around 21:35 hrs. I boarded a Metro Link Sewa Bus Service at Rohini East Metro Station.
I asked the conductor, "if the bus is going towards the first cut of Sector-11, Rohini & how much is the fare for that? " The conductor replied, "Paanch Rupaye (Rupees Five). Then I again confirmed by asking, "the first cut of Sector-11, Rohini & it'll go straight via Rithala! " He said, " Haan bhai, paach rupaye! Seedha jawegi Rithala se (Yes brother! Rupee Five & it'll go straight via Rithala). I gave him the fare of Rupee Five & sat on the seat. He collected the Five Rupee Fare without giving me the Ticket of Rs.5/- & when I asked for the ticket, he was reluctant to give me the ticket but I was adamant on collecting the ticket & he had to finally give me the ticket. It was only after reaching Rohini West Metro Station that I realized that this bus was taking another route via Manav Chowk-Sector-15, 16, 17 & then at last Sector-11, Rohini; I asked him why didn't he tell me the actual route (in fact I was the only one passenger who was traveling to go to Sector-11, Rohini) else I would have catch another bus straight to Sector-11; He replied nothing & after a pause lied that I didn't asked for the route & this is the only route the bus follow. I didn't counter him back because I just wanted to reach home anyhow, no matter for one if it took another 10 minutes more. When the bus cross the Manav Chowk stop;the conductor & the driver argued over some passenger, they should take him or not & then the driver in anger started to drive very rashly that my head was just saved from hitting the ceiling of the bus & when I objected to his rash driving to drive properly;suddenly the conductor asked me, "where I'm supposed to go? " I answered that To Sector-11, Rohini. He asked for another Five Rupee;I asked him, "What for? " He said, "Rs.10/- to Sector-11, Rohini;I counter him back that why didn't he tell me the truth earlier when I asked him to confirm the actual fare & the route of the bus? " He started to misbehave in filthy language & asked me to aboard the bus near Ganda Nala Pul Sector-15; But I didn't gave up to their misbehave attitude;then they said that this bus would now not go to the Sector-11, Rohini. I said, "I'll complain about them to the Metro, then they said, " if I wish to call the police, then dial 100 now onwards or willing complaint Metro Official. Dono ki maa ki choot. Jhaant ukhaadh lenge maari." (I didn't have mobile phone else I would have definitely call the PCR) I had no option but to aboard the bus. I traveled on foot to my home;it took me 30 minutes & there was no other bus service late at that time of night.
I note down the vehicle registration number of the bus, i.e, DL-1V A-6209. Sir, please take the stringent action against them & whatever else I'm required to do, I'll co-operate with the concerned authorities in getting them the apt punishment! please take action so that such bitter travel-experiences will not strike to other ones! Waiting for the reply!
Thank You!
Regards!
Natraj
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