I booked a radio cab wt Easy cabs aroun 4.30 pn 29 Dec... fr pickup at 5.15 pm... till 5.17 pm had not received details of either can bo or drivers mob... so cald & apoke to Amol an exec who said that a msg ws alrdy sent bt was not the case as I had not received details till thn... he ws quuite curt & insisted on me taking down the details of the cab no & driver rather than messaging which I found very unprofessional... whn I contacted the driver (Pramod... 9920866388 cab no 2570) he very curtly said aapko kisse ne phone nahi kiya... gaadi kharab hai... hw the hell am I supsd to knw the theres a prob if I am not informed... this is the 2nd or the 3rd time that this has occured wt me... Easy Cabs very frequently send msgs to promte their services bt whn tthe time comes fr action they r lacking very mch in their services... since ths has happend so many times I need to be compensated fr loss of time... not to mention the stress that I was put thru
Hopefully sumtng constructive wl b done in this case .by Easy Cabs if u want me & my friends to use yr services in the future
Maggie
9820667544
Dissatisfied Custome
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