ELA Gas Agency
LPG

TO THE,

HONOURABLE MINISTER OF PETROLIUM & GAS

Govt. of India New Delhi

SUBJECT- Having problem in booking and getting delivery

Sir,

WE ARE THE PRESENT CUSTOMER OF ELA GAS AGENCY.

We are facing a major problem in booking as there phone numbers are incorrect for booking. That’s why we have to go for booking in alpha-2 placed agency.

The problem does not stop here, the employees of agency book the cylinder after the 15 days of the last cylinder delivery .which causes a problem.

As They Take The Cylinder Delivery Time About 10-20 Days. Means They Deliver cylinder after 10-20 days from the date of booking.

As for an example we last booked on 24-02-10 but we have not got cylinder till now on 09-02-10.

Even we have gone 2 times more for asking the reason of not delivery but yet they have not delivered.

We request you to take strict actions against them so that consumer can get satisfy.

This problem is not only of mine but also of the 90% consumers.

I hope you will take action soon

NARESH CHAND GUPTA

ADVOCATE

EMAIL- [email protected]

CONSUMER NO. &-gt; E-4389

A-20, BITA-1, GREATER NOIDA

G.B NAGAR., UTTAR PRADESH

Copy for N.A –

(1) Secretary, Petroleum & Natural gas Ministry.

(2) D.M, G.B.Nagar

(3) S.S.P, G.B.Nagar

(4) Ela Gas Agency

Registration No. DPG/N/80021