Respected Sir/Madam,
I would like to bring in your kind notice that I am a customer of ELA GAS AGENCY, of cooking gas, Shop no. 50, Pocket – A, V.D.S. Market, Sector – 93, Noida U.P., with Customer No. 6170. I have two contact no. of Ela gas agency as 0120-3222219 & 6473319. Whenever situation arises for booking for refilling of cylinder I used to contact on their telephone numbers first but those no. are of no use because always I found these numbers engaged & If working no body picks up the phone so consumer are unable to book their gas on time due to this I am unable to refill gas since last three months from Ela gas agency.
Also note that from first day they are harassing us. I am putting at village - Chellera, Noida, Near Sector – 44, G.B. Nagar U.P. on rented flat & they are not supplying to this village but connection given to us and every time at the time of booking they are telling new stories like you have taken two connections so we will not refill your cylinder moreover every time asking address proof, identify proof which is already submitted to them at the time of booking & saying that your connection has been closed etc.
Sir this is very hard to go every time personally to Ela gas agency office for booking for refilling cylinder in today's busy life. So please advise me what to do for the permanent solution and get my booking registered for refilling cylinder at the earliest or when required.
Sir, you are requested to kindly look into the matter seriously and get my grievance addressed at the earliest possible and take stringent action against the erring responsible persons in this regard.
A prompt and necessary action in this regard will be highly appreciated.
Thanks & Regards,
J B Singh
INTERARCH BUILDING PRODUCTS PVT LTD
Plot No - 29, Udyog Vihar
Greater Noida
India
Mobile : 91-9871220688
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