Airtel and a customer? experiences of a customer
Airtel and a customer? in India
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I have incurred a lot of problems by the frequent mistakes of AIRTEL
ultimate looser is my self
Three months back they have deducted Rs 20/- for the activation of
but they have not activated actually we have struggled and talked with the
customer care centre in 121 only our efforts have wasted no fruitful result
Last week i have been deducted Rs 30 for the hello tunes though I have not
asked the authorities to give such fecility. I t has been came to my notice when they deducted that amount from my subsequent top up four days back
Topup amount RS 50 TALK TIME ALLOWED RS 43/- From this amount
RS 30 has been deducted.
Today we have made a complaint in 198 that we have not made requisition to give
hello tunes, the customer care centre of AIRTEL has registered my complaint
and told immediately my complaint will be settled, With in a second the hello tune
was disconnected
To day evening we called customer care to adjust excessly deducted amount
there one MR SRIDHAR TOLD
There is no provision to adjust the amount excessively deducted
Please we are the last and middle income consumers Rs 30/- is a considerable amount to us.
Please oblige me to get justice to this consumer and please punish to the attracities of
such gigantic business corporate authorities for their unncessary and unwanted seizures of our hard earned money
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