I would like to raise red flag agaist the poor qaulity standards of Fiat, becoz am a victim of it. The quality of the
Fiat Spare parts is pathetic. Even the parts that come as the standard fitment in new vehicles is of lowest
standards. The best example is the Power window regulator of my Palio 1.3 multijet SDX has been replaced thrice in
two years. Even electrical switches and motors are also of poor quality. The Wiper speed controller switch also is
defctive in my vehicle. I was using it the same way right from the purchase of my car. I only came to know that my
wiper contoller has problem when I looked at my colleage's fiat vehicle. The plastic parts like A/c vents, rear stop
lamp case are also of worst quality that I had to change them at my expense thrice in two years. I am frustated
with the service levels and the quality standards of Fiat. The tata motors service centre people (both Concorde
motors and Malik cars) also do not take it serious enough to resolve the propblems of Fiat users. Though the qulity
of the spare parts is poor they are very expensive. I think one can buy Skoda spare parts at cheaper price than of
Fiat spares. Its hard to believe that a general periodic service (at 26000 KM) is costing me around Rs10, 000/-. I
don't understand, how can Fiat hike the price of spare parts more than 100%. A diesel filter of Palio is RS2300/-
now as against RS1100/- in March.
I dont understand why Fiat doest not take it searious even after several follow mails, complaints, feedback from me
on the defective and poor quality parts of my Fiat Palio. I think Fiat has stopped listening to the propblems of
it's customers as the quantum of such complaints is huge. That's the reason I don't see any Recall from Fiat even
after getting similar complaints on specific areas from hundreds of customers. Now I regret for buying a Fiat car.
I feel it is high time to raise a complaint in Consumer forum of india.
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