Sir/Madam,
Iam Dr. Vinod. R, working in Sri Venkateswara Medical College, Puducherry. I purchased a Ford Fiesta Classic 1.4 CLXI (2011 manufacture) bearing registration number PY-O1 BN 2055 from MPL Ford Pondicherry on November.
I encountered the first problem on March 16th. While driving on the highway from Pondicherry to Nellore with my family, all on a sudden the speedometer displays went blank and the car refused to move in spite of acceleration. I called the ford engineer at MPL Ford Pondicherry. They asked me to bring the vehicle to the show room. With great difficulty, I could manage to take the car to Puducherry. They checked and told me that it was the problem with the speed sensor & they replaced it the next day.(Records available with MPL Ford, Puducherry)
Second Problem From the month of March, there started a noise from the back of the car while driving. Again, the car was taken to the show room on May (car was due for second service). They found that the wheel bearing was damaged and they replaced it.
Third Problem On 20th june, the same problem (first problem) got repeated. I had no way but to leave the car on the road and come home since I couldn't move the car.
All these problems are happening within 6 months of purchasing a new car spending around 8 lakh rupees. More than the money issue, We cannot confidently travel in this car. We will be under very high tension thinking when this car is going to stop & we will be in the middle of the road.
With all concern about our car & about ourselves, and with due respect for you, I request u to look into the matter and if chances of this problem getting repeated are there, I would like you to do the needful for replacing this car with a new car (same model & colour). I think after reading this, Its your moral responsibility to help us.
Hope You will do the needful.
Expecting something favourable
Thank You
Yours truly
Dr. Vinod, Puducherry
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