Dear: Sir/Ma'am,
This is to inform you that I am one of your customer of ford figo.
I bought this car from Noida ford on 8th Feb.
The thing is I visited to Noida ford sector 63 on 14th Jan.
We meet Mr. Kapil and Mr. Manjeet there.
We are interested to buy ford figo in black color.
*They offer us saying that the black color is available in 2011 model. When
we ask them what is the difference between 2011 and 2012 model they said
there is no difference. We will get each and everything same with all the
extra features like adjustable seat, Bluetooth, alloy wheel, tilt steering, music
system etc.*
they offer us a price of 6.43 lac in which they promised us to provide
leather seat plus 4 years extended warranty with body care.
They said that this price is with all the discount such as 2011 model and
the corporate discount of mine as a doctor.
We then went again to them on 6th Feb with our sanctioned loan to buy
the car.
Now they offer us the price for the same model as 6.5 lac. We argue them
that earlier we were offered the price 6.43 lac but they stick on 6.5
lac. As we were in hurry to buy the car so we accept this also.
We then purchase the car on 8th.
I am a Medical doctor working in Mirzapur UP so I went back to Mizapur with
the New car.
Everyday I search to operate the *Tilt steering* but was unable to do
so. Then today i receive the call form Ford customer care to get the
feedback I then ask then for tilt steering they then said that 2011 Model
doesn't have tilt steering .*This was a shocking news for me.*
I feel very annoyed and call to Manjeet Noida Ford he also say me that
there is no tilt steering in 2011 model.
I am now feeling that to sell 2011 model they give me wrong information and
ditched me.
I get no benefit of buying 2011 model.
*The current Model price if 6.55.I pay 6.50 for 2011 for the Model which do
not have tilt steering..*Can any one explain me for this
*NOIDA Ford give me wrong information to sell there stock of 2011 model.*
**
The car specification are :
Car: Ford Figo
Engine No. : BU06427
Model : 2011
Color: Black.
Purchase date : 8th Feb
Owner: Pragya Sharma.(My Wife)
I need an urgent explanation for this otherwise i have to go to consumer court for this.
Thanks.
Dr. Vikas Kumar Rai.
09810971321
9818186929
09451831638
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