I booked Ford Figo Titanium Deisel (Silver Color / Black Dashboard) on 21st March and I clearly told I want Delivery on 8th April as it is my Birthday. They told they will be able to deliver and taken the booking amount of 25k. Till date I have not received the car and if ask for what is the status they are unanserable? How many days you will give the Delivery? They are unable to answer? It is really a reticulus service from Talera Ford Yerwada Pune. When the Customer requirement is specific i.e Ford Figo Titanium Deisel (Silver Color / Black Dashboard). They are asking me to go for Sea Gray with Red Dash Board/ Silver with Red Dashboard / Chill Metalic with Red Dashboard which is not good from Customer Point of View. When requirement is clear they are not able to deliver?
Good in Giving False Promises to Customers.
Manager itself has accepted that Red Dashboard is flop design and people are not ready to accept the same.
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