I Manish Kumar owner of car JH 5Q - 7832 of Ford Ikon flair 1.3 petrol engine having very bad experience with Ford dealer Jayshree Motors of Jamshedpur for there enormous unsatisfactory service. Firstly I had given my vehicle for service and repair for coolant consumption on 27th sept. They repaired the coolant kit and serviced the vehicle that time vehicle was under extension warranty and they cahrged the amount of 9330 Rs. Again after four five days we observed coolant consumption and reported same to service center.
They related this matter with excessive heating of engine and war page of engine head on 4th oct. I complained to ford India that why this was not detected when vehicle was under extension warranty. They refused to change engine head under extension warranty. On my confirmation for replacing engine head on my coast till now my vehicle has not been repaired till the date lying in workshop from 4th oct. I have asked company, reason for delay but I have not received any proper reason. Jayshree motor is giving very bad services for all local customers. Please confirm who should be held responsible for this delay and who will pay the compensation. Please take strict action against them because they are taking there customers very lightly.
0 comments