Sir,
My name is Rajani Suresh. I am using Indane gas 4 the last 10 years. Even 1 month after the booking the cylinder is not given. They are saying the gate was locked last friday when they came. They assured me on saturday that it will be supplied on monday, that is today. While calling they answered that it will be supplied only on next friday. They are not leaving any slip for "gate locked" as other agency is doing. I am not sure whether they actually came or not. While asking why they are not having slips like that, they wanted me to change my connection from their agency. They says from next time onwards they won't take booking. This is the agency in Poojappura named Arvind. My consumer number is - 16577. This is the case with most agencies here. Eventhough we pay the amount the consumer has to beg for their cylinders with the people on phone there. It is realy ridiculous that we are begging over the phone for the cylinder that we pay a lot. Extra we have to pay to the people who bring them also though it is written not to pay under the slip. Please look into this matter soon.
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