GENERAL MANAGER RAILWAY, EAST COST RAILWAY, CHANDRASEKHARPUR, ODISHA, BHUBANESWAR
TORED & DIRTY BEDROLL PROVIDED BY PRASANTI EXPRESS TRAIN

TO

THE GENERAL MANAGER

EAST COST RAILWAY

CHANDRASEKHARPUR

BHUBANESWAR, ODISHA

SUB: TORED AND DIRTY BEDROOLS PROVING IN PRASANTI EXPRESS TRAIN NO-18463 DATED 21/12

SIR,

ON THAT DAY I WAS TRAVELLING BY THIS ABOVE MENTIONED TRAIN FROM PRTHPARTY TO BANGALORE. WHEN I INTERED THE COACH AFTER A ONE AND HALF HOUR WHEN I ASKED THE BEDROLL TO THE AC ATTENDENT HE PROOVIDED DIRTY AND TORED BEDROLLS. IN THIS CONNECTION I MADE A COMPLAINT BEFORE T.T.E'S COMPLAINT BOOK.

A LETTER CAME FROM THE DIVISIONAL OFFICE GENERAL BRANCH PUBLIC GREVANCE CELL, BANGALORE-560023 VIDE THEIR LETTER NO B/G50/1911/12 DATED 14/01 THAT THE TRAIN IS CONTROLLING AT YOUR KHURDA ROAD DIVISION. AND I WILL KNOW FROM YOUR OFFICE OR ADDITIONAL DIVISIONAL RAILWAY MANAGER, KHRUDA ROAD DIVISION. HE SIFTED THE RESPONSIBLITY TO YOUR ZONE. SHOULD I EXPECT THE REPLY IN THIS REGARDS SOON.

WHO WAS THE CONTRACTOR AND WHAT ACTION TAKEN . THOUGH WE ARE PAYING FOR THE BEDROOL.SHALL I NOT HEAR FROM YOU ABOUT THIS PROBLEMS.

WITH REGARDS

SUNIL KUMAR MISHRA

BERHAMPUR, ODISHA