I have written about my electric bike previously and i am writing about the same bike now, After few months of my bike purchase i went for the first service and to my surprise i was told by the agency (Samarth Auto&-Behind Margao police station--Goa&--Dealers for Pleasure bikes) that they no longer have the electric bikes dealership. I asked them what to do but they say to go to Hero electric company, My question is, Have i directly purchased the bike from Hero company so that when any problem i go to them or is it not the dealers part to take care of any problems or services (when they sold the bike didn't they take their commission). This particular Hero Honda company outlet which deals with Pleasure bikes in Margao-Goa behind police station are not professional people and don't have manners to talk to customers and don't know their jobs properly. I would suggest all readers of this complain not to buy Pleasure Hero Honda bikes because tomorrow if something is wrong they will wash their hands. Hero bikes are toys to be kept in showcase... Very bad service... Unprofessional staff... Bad management... No consen for costumer.
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