Hero Motocorp
SERVICE

TO WHOMSOEVER IT MAY CONCERN

I AM AFROZ SOYAN, I HAVE PURCHASED PASSION PRO FROM AHER AUTO (P) LTD SYNDICATE MURBAD ROAD, KALYAN (W) 421301 ON 15 SEPT.SINCE THEN MY FRONT WHEEL IS WOVELLING AND I HAD INFORMED THE SAME TO AHER AUTO AND AFTER INSPECTION THEY TOLD ME THAT WE DONT TAKE THE RESPONSIBILITY OF TYRES AND BATTERY. THEN THEY ASKED ME TO GO TO APPRX. 50 KM AWAY TO A TVS VENDOR TO RECTIFY THE PROBLEM. I CALLED UP THE TVS VENDOR AND DISCUSSED THE PROBLEM WITH HIM BUT HE SAID YOU SHOULD COME ON MONDAY BETWEEN 12 TO 3 PM.I TOLD THE SAME TO SALES TEAM OF AHER AUTO BUT THEY DID N'T CO-OPERATE ME ALSO I ASKED THEM TO TAKE TO GENERAL MANAGER BUT THEY REFUSED TO DO SO. AS I HAD PURCHASED THE BIKE FROM HERO AUTHORISED DEALER ITS YOUR RESPONSIBILITY TO RECTIFY THE PROBLEM AT YOUR AUTHORISED DEALER. WHILE DRIVING A BIKE ABOVE 40 KMPH MY FRONT WHEEL STARTS WOVELLING AND IT COULD LEAD TO AN FATAL ACCIDENT. ALSO TWO THREE TIMES I LOOSE MY BALANCE AND COULD HAVE MET WITH AN ACCIDENT. SO ANYTHING GOES WRONG WHO WILL BE RESPONSIBLE FOR THE SAME.

SO CONSIDER THE MATTER ON HIGH PRIORITY BASIS AND KINDLY DO THE NEEDFUL AT THE EARLIEST

REGARDS

AFROZ SOYAN

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