Sir,
I, purchased a Honda CB Shine on 11/05 from Todi Honda. From the moment I set foot in the dealers showroom my
experiences made me realised that this is the worst place to buy a product from. Listed below are the reasons.
1. I wanted to buy a Black with grey strip knowing the fact that the new Shine model doesnt have a black with grey strip colour.
But the salesman assured that they have my desired colour (black with grey strip) from the previous lot at a different godown
and asked me to book with the full amount (the booking form has the colour endorsed). For next two days in made two visits but
they were unable to provide my desired colour and when I asked for a refund they asked me to come after four-five days. However
as I didnt want to waste time I purchased a grey with gey strip.
2. Now that I purchased the bike on 11th May (only given a handmade Challan) I have not yet recived the intimation to collect
the papers (invoice, insurance, tax token and registration) inspite of repeated reminders over the phone. More surprising the registration
department of Todi Honda only receives 1 out of 100 calls (03323025182 for one to check it out).
3 After the delivery of the bike as I was riding home I realised that the speedo meter was not working. To my utter dismay I found that
the cable of the meter was still folded underneath the petrol tank (during transit the cable is kept in this way). Can one imagine the level of
checks that has been carried out before delivery??? Going a little further the left driving mirror fell off.
I would be highly obliged if the concerned dealer is instructed to provide the papers regarding the purchased vehicles and I swear that
I would never take the vehicle for servicing no mattet if the warranty is void.
With regards,
Debashis Nandy
09007107921
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