To
The manager
HMSI
Sir,
this is to inform, that i purchased my Honda activa on 28th of march. in a Planet Honda showroom, Rajajinagar Bangalore.
it was day a first look of my vehicle & it is full of scratches on front panel n sides .(first impression was completely bad look) i complained to a manager. he changed all the panels on spot itself (happy for that) & after 3days of running a vehicle. i observed a rubbing sound in a clutch.so, i informed to a service center of Honda, they told it happens cos, its a new vehicle & it vl be fine after 1000kms or in a first service) i thought the same. so i kept quite, its day to leave for a first service. i complained them i am getting too much of rubbing noise near clutch part. they told as they rectify it. NO. problem is not solved. & the rubbing experience has turned too much.i complaint them. they told it vl be fine after second service.. NO it is not solved, they charged me for this clutch service (overhauling) for Rs.160, OK i paid. but still the problem is not solved. after second service. i faced Battery problem. self start problem. even my engine power is decreased, tightness in handle, rubbing sound was too much, mileage drop, vibrations, ..today (25/6) around 6pm. i was returning from work. i passed a hump. suddenly, my vehicle made huge sound like almost engine seize, vehicle electrical like (indicator, head light, horn) all were got switched off in a busy main road. & battery generated heavy heat & smoke (it would have got blast). complete fail to start the vehicle including kick start, it worked when i kick started but it made a creek like loud noise near engine like seize happen. so . i powered off & pushed the vehicle to a Honda service center near Rajajinagar. almost 3kilometers (majestic to Rajajinagar) i gave a complaint to a service & now they told as they check with a vehicle problems, (i don't believe that they vl check all my vehicle problems & solve) well! its a new vehicle, am facing loads of problem like one or the other every day. please solve my problems ASAP or i vl to go a consumer court for sure. Really i have no feelings like new vehicle, machine works like second hand or rejected piece. not satisfied with Honda product.
Make: Honda activa
Model: SCV110B
Purchased date: 28-03
Frame no: ME4JC448CC7269221
Engine no: JC44E5268734
color: grey
Dealer: Planet agencies private limited
1040, Dr. Rajkumar road, 4th block Rajainagar, Bangalore.
customer details: Vasanth kumar S
Email: [email protected] or [email protected]
regards
Vasant
software engineer.
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