Complaint about service.
Dear Sir/Madam, I am Sandeep Kumar from Karnal. I purchased one second hand Hond Activa from Karnal. I gave it for service to Satya Honda, Sector 14, Karnal. On the name of service they just repaired the other things what I told them and charged Rs 2300 for this. They also broke both mirrors, disabled the speedometer, could not repair the fuel gauze, could not repair the left indicator even it was right as I got it repaired from a local shop and bothered me so many times by saying that leave your bike and come next day. Kept me waiting for 4 hours and then they said come next day and take your bike. When I asked for mirrors they said your mirrors were local ones and ours are company made and are costly, So I have to pay for it. Even their manager convinced me by saying that when I will come for next service then he will repair the mirrors. After paying so much and the damages done to my bike, I am really frustrated at the quality of the service being given to my bike as compared to the money and time I have lost. I humbly request you to take a positive action in this regard. I will be highly thankful to you and oblige.
Sandeep Kumar, Junior Research Fellow, Animal Biotechnology Centre, National Dairy Research Institiute, Karnal 132001. Mob - 09050116347.
Honda Activa (Black). reg.no.- HR05K7045 purchased from Desh Raj, Civil hospital road, Indri, Karnal 132001.
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