Dear Sir,
I am raising this compliant against Punjab Honda @ Rajkot - Dealer of HONDA Activa - I have shifted from Bhopal - MPCG, last month & wanted to get my vehicle serviced, I tried to contact them on phone to know the timing for the services - after 3 days of continuous calling, i got the call & Mr Chauhan picked up the call & told my wife that we take the Vechical only between 8 to 9 AM - Which is really Odd timing for the nuclear family >>>> So, we requested that it would not be possible to come by 9.00 AM - So he said come on Thursday by 10.00 AM - We reached at 9.35 AM >>>> But the way the Staff treated us was very BAD - no one was ready to listen to us, nor wanted to talk >>> they simply told us that there is some renovation work is going on so we will not take the vehicle - but the other vehicle of other clients were very much taken >>>>>
Also when i asked them to give us the compliant register they refused to give - I got late for office - my Wife also had to come a lot ng with me & our child was left alone at home >>>>
We did not appreciate this kind of Attitude from the Brand like - HONDA, I am also in Service industry - Bharti Airtel working as ZBM - Rajkot Zone but have never handled the customers like this >>>>
Would Request proper Action has to be taken against this service center.
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