Inconsumercomplaints.com » Cars & Transport » Review / complaint: Honda - My battery had been broken by the service centre | News #268376

Honda
My battery had been broken by the service centre

Sir, I have bought a honda Aviator from Vah Auto Pvt. Ltd Chippi tank Begum bridge road Meerut on date 10/6.

I got my 1st service on 07/07.

after the 2nd service on 9/10, the performance of my battery started to decline, In regard of this problem I visited the service centre, they told me that they would sort out my problem in the third service, which was done on 07/1.

but when they were trying to open the battery terminals they broke it, and they put there mishandling and irresponsible behaviour on me. they Told me that its not there responsibility to take care of the battery but instead of helping me and sorting out my problem they sent me to the exide battery dealer at ramleela grnd on delhi road. he announced that we dont handle such cases, its the duty of service centre. after that i came to the service centre but they did nothing to help me. but instead they again sent me to dealer. And on that the service centre manager Mr. YADAV blamed me that i have tried to open it my own and i brought a broken battery to them. after a 2 months regular attendance at there office they said they would provide me with the battery only at one condition that if i pay half the cost of the battery. with a heavy heart i said that i would pay for it, just for there irresponsibilities i have to pay 1000 rs my time and petrol.

but even after 4 months they din't arranged for the battery and after 6 months they raised there hands and said they could do nothing for battery. and silently said that the warranty and claim has expired because it has gone beyond one year. and sir all this duration i have to kick start the vehicle all the time, and became a joke in my circle. and still my aviator is witout the battery.

SIR PLEASE HELP ME REGARDING THIS PROBLEM, as soon as possible.

VEHICLE NO. UP 15 AP 6762

Model Code: SCV110GA

Model Name: HONDA AVIATOR

FSC No. 273502

Owners name; Suresh Chand

Address 161/6 Shastri Nagar Nai Sarak Meerut

FRAME NO.; ME4JF21 3FA8071224

ENGINE NO. :JF21E 9079394

BATTERY MAKE: EXIDE ETZ-4

contact no.: 9411641306


Company: Honda

Country: India   State: Uttar Pradesh   City: Meerut

Category: Cars & Transport

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