Sir,
I had purchased one Honda CB Shine Motorcycle on 22/11 from the authorised dealer M/s. Shivam Honda, Bhubaneswar. Next day I noticed some problem like huge white smoke and mobile is coming out of the silencer and contacted the dealer. But they did not responded. On Dt.13/12 during 1st free service I gave complain. But, nothing sorted out. Again after several times of verbal complain, they accepted my grievance and on Dt.28/12 they opened the Block & Piston of the bike and found some manufacturing defects in the guide and valve and send the same to the lathe for repair. Till today also my bike is in the service center. Mr. Tripathy, the Service Engineer of the Dealer, M/s. Shivam Honda, Bhubaneswar has agreed that the engine has got manufacturing defects and out of consolation told me that it is your bad luck to get a defective bike.
In this situation it is regretted to say that even the vehicle is not one month old and it has got manufacturing defects in the engine from the beginning, no one responding to my grievance. So I am in great depression and metal agony.
I would therefore, request you to replace the complete engine of my bike or else the bike may be replaced. Failing which finding no alternate way I will be compelled to go to the Court of Law.
0 comments