Dear Sir/Madam, My consumer no of HP Gas connection is 617104 with Anukkhan Gas Service - Santoshpur, Kolkata.
We have relocated from Ahmedabad in June end where we were very happy with HP's services and the dealer was also very good. Refills were delivered in 2-4 days time without any delays.
On 19 Nov, we have booked refill and have been calling the dealer as we were told that refill will be given in 5 days today after 20 days and after numerous calls the dealer is giving another false commitment of 2-3 days.
I have once spoken to the ASM of HP Gas Mr. Sujit Kumar Roy, who had assured to look into the issue. He had instructed the dealer but the issue stand unresolved till date and we are yet to receive the refill.
I know by filing this complaint the dealer will try to harass me further, but inspite to that I wanted HP as a principal should take care of consumer's interest.
regards
Nileema Dasgupta
0 comments