We have a gas connection with Tapan Saha, HP Gas Centre, Peerless Nagar, Shop No 61, Panihati, Kolkata - 700110 in the name of Mr. Suresh Ch Mitra, Consumer No 603809. We have opened one of our cylinder on last Saturday (15.01.2011) at around 2.00P.M. for refilling and found that it was a lickage cylinder and it can't be working because of a high risk of accident. We have double cylinder connection and it was 2nd one, so the stock is nil. On the very few minutes of the incident found we have lodge a complain to the authorised service station by phone, the representative said that today is Saturday and it is afternoon time, not possible at this moment, the service engineer will visit your house on Monday.
Today is Wednesday no one visit still now after repeated complaint through phone. Kindly suggest what is the way - out.
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