I have an i10 SPORTZ model of Hyundai - i went for this higher version because it comes in with an inbuilt car stereo (nippon) fitted by company. I have extended warranty also.
After 2.5 years of usage the car stereo died down. I was told that extended warranty was not applicable to car stereo. Thats OK so i requested if something can be done and i dont mind paying for the repairs.
The service centre people checked with Hyundai company, who gave them authorized sevice centre for Nippon in Mumbai. I personally went there with the stereo (which i got it detached from the car by the service sentre - Sreenath Hyundai) and i was surprised to hear that they do not support models whcih comes inbuilt with the car. The service centre people informed me that nothing could be done and i had to purchase a new stereo worth over Rs. 12, 000/- which would fit the slot of the inbuilt stereo.
I personally searched for repair people and found one who would repair the stereo. After checking, he said the main IC was dead and nothing could be done about it. he also said he had four other pieces of the same model and all had same issue.
I would like to know why Hyundai is providing such equipment which cannot be even repaired?? Why is authorized service centres (both Hyundai and Nippon) both incapable of servicing me in this matter? Why should i spend 12, 000/- Rs. for a new steroeo?
My e-mail id is [email protected]
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