Date:- 21 st april ; 2011.
complaint: delay in the delivery of car from the " authorised service station " in mumbai
i had given my car " GETZ " to the authorised service station located in subarb area -mumbai for the repairing of gears and clutch problem, on 17 th march and now its been more than a month, i havn't received my car from the service provider.
i have communicated with the concerned person from the service station (not mentioning the name) several times but not a single time i got satisfied answer...
initially they told me that they had to replace some gear parts to be called all the way from chennai and my car will be deliverd in 15 days, but they failed to do so.
again i spoke to the concerned person on 9 th april and i got the answer tht my car will be delivered on 14 th april wednesday but it didn't happen.
it took aprox.21 days only for the parts to come (as per the service station) and now they r assembling it since a week . and can be delivered only on monday ie.26 th april.
i m sure that i will not get my car even on the suggested date.
The delivery and service process looks very unplanned and messy.
I regret my decision to get my car serviced at this authorised service station...
I SUGGEST PEOPLE TO BUY OTHER LEADING COMPANY CARS...
if anybody from the hyundai customer care can solve my problem, can contact me via email: [email protected]
hope to get the required co operation,
Ms. Hiral Chheda...
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