Subject :- Regarding The Complaint No. 1-40156366
Dear sir,
I Jagannath D suvarna owning a vehicle I 10 magna which I purchased on 08-08 at your show room called VENKATESH HYUNDAI GULBARGA Karnataka state. My vehicle has the problem of caliper kit since from last one year. When I took my vehicle to your work shop the officials of the work shop said me it is a common problem and especially the I 10 which come out from this batch has problem from the company itself. Then I asked them for the solution they suggested me that they will put a insulation tape on the caliper pin to avoid the play between the bore and the pin and when ever the tape will get rubbed again you bring the vehicle and we will do the same procedure till the whole caliper get spoiled and then we will replace the whole caliper.
Dear sir at that time my vehicle has ran approx 11500km and 14 months after the date of purchase. They neither suggested me regarding the WARRANTY nor the defective part of the vehicle. They keep on changing the tape on the pin of the caliper for 2 to 3 times during last one year when ever the problem started in the caliper.
Dear sir I am not a technically knowledge person and not having any knowledge regarding the warranty but your officials would have suggested me in the proper way that very immediate after detecting the fault they would have replaced the caliper of my vehicle.
Dear sir therefore I kindly request u to look in to this matter and do the needful procedures so that I may come out from the big expenditure. I hope u may accept my request and will do the needful.
I am badly expecting your response and reply
Thanking you, your’s faithfully
Jagannath D suvarna
Add :- Manisha’s Bake ‘n’ Cake Point,
Deshmukh Complex, PDA engg College road,
Gulbarga, Karnataka [585-102]
Contact No. :- 9538871190, 9844811070
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