I have purchased a Hyundai Gets PRIME GVS EURO III, REG NO MH-03 AR 3197, Chassis No- MALBT51GR9M100122#A, Engine Number G4HG8M577633 from your dealer LA MotorsPvt Ltd, S.V. Khar, Mumbai.
The car was delivered in March. At the onset I was not given the instruction manuel, containing th free service coupons by LA motors siting shortage of the book. Due to this I was unable to do any free servicing of my vehicle and had to pay for the servicing.
Repeated requests to them have been made but in no avail.
After a lot of requests LA Motors workshop from, Mulund accepted my car for the second servicing. The car was picked up by the driver Ganesh. The car was delivered the next day. To my utter disappointment after all the work and faults in the care were written and given to the driver and personally explained to the service advisor Anil no work on the car was done except the washing. My service book still has not been delivered 6 moths after the car delivery. The steering wobbles, the door greasing was told, Headlights were malfunctioning and there was a brake noise. Being a surgeon I had the inconvenience of not having the car for one and half day with no work done.
Sir, I brought the Hyndai car on because of the service it boasts. Iam sorry to say the Iam extremely unset at the treatment meted out to me. The service book has to be given to me at the time of delivery. Why was it not given up to 6 months after delivery?? Why is service work not done??
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