We had taken motor policy from IFFCO TOKIO for which the providing policy no was 79363799 and policy period was 18/8 to 17/8 my vehical was met with an accident on 1/7 at 9:15 pm. at bhilad and estimated loss was Rs.400, 000/- and the claim is not settled till date due to some reason.
As of date the vehical is ready to be delivered at Hyunday show room. but IFFCO TOKIO officials (Mr. Vijay Jariwala & Surveyor Mr. Anthony Bose) are providing us the information that the poly claim is closed at their HO.But we were not provided any information regarding the closed claim.
If the claim was closed then how can Hyundai Motors will continue with having repairing works done & the vehical is compleately ready at their end.
(We also had forwarded the request letter to re-open the claim twice on request forwarded from IFFCO TOKIO Surveyor Mr. Anthony Bose, but no positive reply we have received till date)
We only just request you to please re open this case & look into this matter at the earliest.
As already 12 Months have passed & we are facing lots of problems in terms of not having vehical at our end.
We were not knowing thing behind this insurance claims, as after paying the premium every year on time. we had to face this kind of issues.
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