I have made a request for supply of gas (cooking) cylinder on the toll-free-number 1260 on the 3rd of april (service number 2). I did not receive the cylinder till date. I am registered with Murali Enterprises (Indane Gas Distributer- Code 593521/ Bangalore Code 981), who supply Indane Gas to my household.
On enquiry I was answered by this rude service-(gas supply)-provider, Murali Enterprises, that she had sent her man for Inspection and I did not pay Inspection fee of Rs.70/. That is the reason she has not supplied gas cylinder to my household. Whereas, the fact is that we did not have any person doing gas-inspection at our premises anytime during the last 6 months. It is a clear case of cheating customers in order to collect Rs.70 as Inspection Fee.
Further, she said that she does not take booking of cylinder on the toll-free-number. If that is the case, I am asking "why is the service of a toll-free-number provided for the customers?
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