Indane Gas bottle for home
Non delivery even after booking of 10 days after 21 days

My customer No.1426 & The Gas station is Maruti Gas, Tulsidham Char rasta, Manjalpur, Vadodara. I have booked on phone after 21 days one gas cylinder and even after passing 10 days over and above 20 days we have not received gas. Today also they say it will come tomorrow. Then the supply of whole month is going where? if it is not supplied in black.

We are having 6 persons family and the gas bottle emptied within 24 days. for that see following of Chennai

Please note the following

indane cooking gas

Posted: 12-29 by P.THANGAVELU [send email]

Irregular supply

Sir,

At present, the practice of one monthone cylinder (domestic cooking gas) supply to a family is followed by IOC. This practice of supply is applicable only to a small family consisting of husband, wife and a child. The big family consisting of say five, six, seven members etc., are naturally consume more gas for cooking food and one domestic cooking gas cylinder supplied to this type of family will lost only for about 19/20 days. For rest of the days in the month for cooking, kerosene is also not supplied by the civil supplies department and the consumer is forced to buy Indane cooking gas cylinder @ Rs.500/- from outside agencies whereas the cooking gas price fixed by IOC is Rs.288/-.

When contacted IOC customer cell, Teynampet, Chennai, requesting to supply one cylinder once in three weeks, the official attended the phone said that for one ration card, only one cylinder will be supplied and in case if extra supply is needed in the month, additional ration card is to be obtained from the civil supplies department, by segregating the family members in the ration card.

Is it in order or is it possible to get additional ration card by segregating the family members if the family consists of husband, wife and grown up children?

Will IOC domestic cooking gas division, Chennai, will help me in getting supply once in three weeks?

I surveyed the domestic cooking gas supply market and shocked to note that everywhere in Chennai Indane domestic cooking gas cylinders are freely available for everybody who gives an empty cylinder and paying Rs.500/-(actual cost of the cooking gas is Rs.288/-) for getting the full cylinder and thus the genuine Indane customers are compelled to face difficulty.

Will the IOC authorities take remedial action to help these genuine Indane customers?