Respected Sir,
I am having a Consumer No.28931 with Sunder Shyam Gas Agency, Janak Puri and the Phone No. is 011-25553990/3988.
First I have booked my cylinder on 11.01.2010 through computerized booking and the Booking No. is 28.
Secondly, I had again booked my cylinder on 13.01.10 directly to agency with an assurance that the cylinder will be delivered with in 3/4 days. But the same has not been delivered till date.
I had again visited the above agency on Saturday i.e. on 23.01.10 and informed that I had called several times, but your phone has always engaged. In reply, he said how we can proof the same and also informed that your booking is on date of 13.01.10 only.
Finally he had assured that the cylinder will be delivered on Sunday i.e. on 24.01.10 on top most priority.
But I regret to inform you that till today I have not received the same and the same thing has happened several times.
I also request you to please inform us how I can sure that my cylinder has booked through computerized booking, because I have never received the cylinder though computerized booking only.
I hope, you will co-operate with us in this matter.
With kind regards/
Monika Sharma
C-49, 2nd Floor, Anup Nagar
Uttam Nagar, New Delhi - 59
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