Indane Gas
Delivery in supply of Refills

Delay in delivery of Refills

Dear Sir/Madam,

My consumer no. is 20764. I booked the gas on 19th Sept from Manu Flames, Meenu Huts, XIX/658 (1), Hill Road, Aluva. But as on 12th Oct I haven't received the cylinder yet. When I try to contact the gas agency, either the phone keeps on ringing and ringing and nobody to answer or by any chance if they answer, the reply what I get is that the cylinder will be delivered next week. And the week went on.

My question is why there is such delay?? And in BLACK, people are getting it instantly by paying 500 rupees and why the consumer has to suffer??? When I enquired with many other people who have Indane Gas connection, they do not have so much delay in getting the refill...

Many of us are working women and we find it difficult to manage things without gas and depending on other modes of cooking which is time consuming.

I request the concerned authority of Indane Gas to look into this matter and take necessary actions.

And my another query is do IOCL company has any issues in supply of Domestic Gas? If so do consumers have any other option to transfer the gas connection to another company like HP or Bharat Gas???

Thanks,

Vidhya Shinu

C/O Philomina Joy (20764)