I have Indane cooking gas connection with customer code 20058 and our gas agency is babarpur gas agency whose phone no is 22810334. we are 5 members in our family and having only one gas connection and gas company takes booking after 25 days after cylinder delivery so they are providing only one cylinder in a month. Last month they told us that the system has been computerised and we need to register our phone no first and then need to book gas by sms. we got our cylinder by sms booking last month but after that we send sms for booking then they ASKED FOR REGISTRATION SAYING YOUR NUMBER IS NOT REGISTERED AND THEN WE GOT SMS THAT YOUR GAS IS BOOKED YOU WILL GET CONFIRMATION SOON. after few days we again sent sms then also got same sms and finally we went to agency and they told us that sms booking is not working properly so we need to come to agency for booking every month like earlier.
we are a family of 5 members so we need atleast 2 cylindsrs in a month so we have to take one cylinder from market every month and it costs more than double. the gas company is not supplying more than one gas cylinder. we can't get new gas connection from same name and we can't take it frm other name as any oter person is not having pan card or itr or smthng like that.
So please look into this issue and let me know when i will get new gas connection of Indian Gas or what can i do to get 2 cylinders in a month.
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