Indane gas refill
Refill cylinder getting delayed

My consumer gas no is 57533. The Indane refill agency (ph no 24529991 in shastri nagar adyar) has been delaying my refill cylinder for the last 25 days. After repeated reminder during the last 3 days they are now saying that we have to call the delivery boy and check with him. Understand that lot of cylinders are sold in the black market which is why this is happening. Can something be done to rectify this situation

regards

Sriraman