Indian Oil
Not providing domistic gas connection

Respected Sir,

I had applied for a new domestic Indane Gas connection, as per following details:-

• Name of Gas Agency :- Kasna Indane Gas Service Shop No.16 H Alpha-II, Greator Noida, Uttar Pradesh, Pin 203208

• Date of Application :- 20th March

• Date of receiving of intimation letter :- 16th May

• My booking No. as per intimation letter&- 11169359004749

• Report to said agency on – 17th May

• Again Report to said agency on –17th June

• Again report to agency on –01st July

• Again report to agency on –09th July

After receiving the intimation letter I approached the said agency on 17th May to release the connection. I have been told to come on 17th June. As per their instruction, I again approached to 17th June & again I have been told to come on 01st July. Another time, as per their instruction I approached to 01st July & again I get the standard reply to come on 09th July. Once more when I approached them on 09th July, I have been told not to come to this office & they will inform when the connection will be available.

Indane is one of the reputed companies of our country. But the manner of this Gas Agency (Kasna Indane Gas Service, Greater Noida) is shameful for prestigious Indane Gas Service. The behavior and attitude of officers of this Agency is very rude. I belong to rural area, which is 16 km away from this Gas Agency. But, I visited this agency five times as per their instruction. Surprisingly, they are making new connections even to those who have applied later than me. I have been told by one outsider (tout) that if you need a connection you have to pay some extra money.

As per the rule of Indane Gas, On registration the distributor will send you an intimation letter through registered post. You need to carry the letter and the envelop to the distributor to avail the connection. The Indane connection will be released to you immediately. But contrary to this rule, I have not been able to get my connection so far.

I am in need of gas connection on urgent basis. Since last two months I made all the efforts but I fail to get the connection.

Considering my problem sympathetically, it is requested that kindly help me in getting the gas connection.

Thanking you,

Yours faithfully,

(Birhampal Singh)

S/o Ramji Lal

Village – Imliyaka

Greater Noida, Uttar Pradesh

Mobile No. 09818805447