I Booked an Air Deccan Flight from Hyderabad to Goa on 1st March 07. The Ticket number was 1626418. UNFORTUNATELY: I booked Air Deccan as there is no Direct flight to Goa from Hyderabad.
I was 5 minutes before the check-in time provided on the ticket (i.e.: 30mins prior). But the Illiterate guy sitting at the counter did not allow me or my wife with the boarding pass BECAUSE his watch showed 28mins and he Blindly argued with me that all of us standing at the counter are lying and our watches had time set with 5 to 10 mins late... CAN YOU GUYS BELIEVE IT...
I requested to talk to the Higher Authorities available and the answer we got was everyone was busy as the Flight is taking off... Numerous times I have tried to call the Air Deccan Call Center but it never gets connected...
I Submitted the Tickets at the Air Deccan Counter at Dambolin Airport (GOA) and requested to cancel my return tickets and informed that it should be a complete refund... Answer I got was: the Server is down... I don't understand: Why is it that Air Deccan Always has its server down...
After waiting for almost 2 hrs and constantly trying the call center number the lady at the counter accepted the ticket and confirmed that it would be canceled... HER NAME IS: SHENA, Number : 2542379 (Goa Airdeccan Counter)...
I did not receive my refund so I kept trying the call center number and on 3rd April '07, I got connected: Spoke with ARUN (arunka via RT" ): He gave me a Case number : 67061... Confirming that the Full refund would be done within 20 to 25 Days.
Today is 16th May '07... WHERE IS MY REFUND??? CAN SOMEONE HELP ME GET MY REFUND BACK FROM THIS CHEAP, CHEATING, IRRESPONSIBLE, PATHETIC AIR DECCAN AIRLINE COMPANY...
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