Inconsumercomplaints.com » Cars & Transport » Review / complaint: Indian Railway - Poor amenities in rajdhani exp | News #327035

Indian Railway
Poor amenities in rajdhani exp

We just have concluded journey in 2302, kolkata rajdhani exp, from new delhi to dhanbad. we were in B4. there were almost 20-30 extra passengers in the compartment with WL tickets. apparently they boarded train on ASSURANCE by TTE. the TTE (mr yadav ) & coach attendent (ramlagan) were throughout buisy in providing berth/food to them. on every stoppage (kanpur, allahabad, mughalsarai, gaya) the vaccated berth was being grabbed by those passengers (unfortunate people buying WL TATKAL or regular tickets) in connivance with staffs, paying handsome BRIBE. in the process the berthed passengers had terrible time accomodating such extra passengers on their seats.

adding to the woes, the amenities were POOR, to say the least. toilets floor was flooded due to leaking sink, cockroaches found to be crawling here & there, drinking water/frooti were HOT while DAAL was almost frozen. egg curry was NOT available in the pantry, hand towel was weathered. these are only few things besides other problems e.g - the WINDOWS are now being used to earn revenue by allowing POSTERS to be pasted on it, severly hampering VISIBILITY. this causes great difficulty in reading stations name during night time. if this is generating revenue - good but U MUST PROVIDE "DISPLAY" in the AISLE.

we request the AUTHORITY/RLY MINISTER to RESTORE the DIGNITY of trains like RAJDHANI exp. please be responsible towards MONEY paying passengers.


Company: Indian Railway

Country: India   State: Delhi

Category: Cars & Transport

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