To,
The chief commercial manager
southern railway
madras-600003
Subject: Reimburse my claim from the Railway Organization
Sir,
I am Mr. Anup kumar chowdhury, 64 years old from Burdwan, West Bengal. I went to Vellore CMC hospital to check up my left leg (plastic surgery) on 12th December. I planned to travel from Vellore to Visakapattanam on 16th December by Yaswantpur express (Train No 2864). That’s why I bought the confirmed ticket for me and my wife at two months ago on the said date by Yaswantpur express. The train should had left the vellore station on 16th December at 11:45 pm according to my confirmed ticket. But Railway management changed the timetable between that period and I was not informed regarding the new timetable. So I was totally unaware about the new timetable. As per my ticket I reached the vellore station according to the train scheduled which was printed onto my ticket.
Now I want to share my horrible and sad experience with the prestigious railway organization. As per my confirmed ticket I go into my reservation coach (S6) on the scheduled date and time. My PNR no was 452-4041212. The TTE started badly behave since we (me and my wife) go into the coach. The TTE told us that we have to give the fine amount of Rs. 1600/- ASAP. Then we showed up the TTE our confirmed ticket again and again. But the TTE did not listen to us a single word. Even the TTE rudely told us that you have to give me the fine amount otherwise I will push both of you from the running train. We told the TTE that I do not want to give you the fine amount as I have my confirmed ticket and also Railway did not inform me about the new timetable which is12: 30 AM instead of 11:45 PM.
As I earlier said you that I was returning from the Vellore CMC hospital after checking up my left leg (plastic surgery) with my wife. Unnecessarily we had to face the remarkable trouble while traveling by the train. Finally we had to pay the unjustified fine amount of Rs. 800/- to the TTE.
Now the saddest thing is that the TTE did not arrange us a single seat while traveling. We had to spend the long journey of 15 hours in front of the toilet door without sleeping and seat. Now sir, what will be your comment after knowing my bad experience with the railway organization? Probably I don’t know how many passengers have been suffering like us on daily basis.
Now the conclusion is that you can not return me anything apart from the fine amount and reservation charges. That’s why I want to claim of Rs. 800/- plus the reservation charges with interest from the prestigious railway organization ASAP. Please reimburse my claim.
Hopefully we will get justice from our prestigious Railway organization. Expecting my claim ASAP. If you want to know any other information apart from this please let me know through the email.
Note: I am, SANTANU KR SINHA writing this email on behalf of my Father in law (Mr. Anup Kumar Chowdhury).
Thank you.
Regards.
Anup Chowdhury,
88 BaburBag, Panchanantala
Burdwan, WB
713104
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