Inconsumercomplaints.com » Cars & Transport » Review / complaint: Indian Railways - Wrong information provided my Indian Railways Enquiry System | News #328720

Indian Railways
Wrong information provided my Indian Railways Enquiry System

I had to board UP Sampark Kranti train (No. - 12447) from Jhansi station on 25th Dec. Before leaving for home when I dialled 139 to find the arrival/departure status of my train, I was told that the train is running late by 2hrs. After half an hour when I dialled the same number to find the current status, to my surprise, I was told that train was running on time and has arrived at Jhansi station!! I rushed to the railways station to check my luck if I could still manage to catch my train, but I missed my train. This was a complete shock to me and due to wrong information provided my Indian Railways I missed my train and missed an important work at Delhi due to which I suffered financial loss.

I suffered from mental trauma, physical agony and incurred financial loss. I had an important client meeting with a client which I missed because I could not catch my train. I suffered financial loss.

Details -

PNR 2214702105 Transaction ID 0288369659

Train No. 12447 Train Name u p smprk krnti

Class Sleeper (SL) Date of Boarding 25 Dec at 23:30

From jhansi jn (JHS) To h nizamuddin (NZM)

Boarding jhansi jn (JHS) Reservation Upto h nizamuddin (NZM)

Departure 25 Dec at 23:30 Arrival 26 Dec at 05:25

Distance 403 Km Quota General (GN)

Name - Nishant Mishra


Company: Indian Railways

Country: India

Category: Cars & Transport

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