Dear Sir/Madam
This is Rajat Bansal from Delhi. I Purchased my bike Yamaha FZ-S from Oswal Autos, Azadpur on 7.7.2009. On 18.10.09 i met wid an accident and gave my bike under claim (Insurance company is Shriram General Insurance) to them which they returned to me on 6.11.09 and charged me Rs 17, 295. at the time of receival they said to me dat a cheque of around 13K wil come to me as dat was d estimate cost but when cheque came it was of Rs 10, 480. so a lost of about Rs. 3000 happen to me there and they are not even giving the details where they charged extra. They didn't returned my central locking which cost Rs 1800 and at that time dey said dey wil return it later as at that time they r not able to find it. now they are saying that they have lost it and not returning the money for that even. Also they lost my seat lock due to that they changed whole lock set which cost Rs. 900. Overall they cause me so much loss and not returning a singe penny.
Also at this service centre there in not at all Coustomer Satisfaction As their service is really poor and they do not listen to oustomer problems properly.
Kindly help me out in this regard.
Thank You
Rajat bansal
Bike registration No: DL 8S AL 4207
Ph. No. 9210314957
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