INDIGO AIRLINES
Disallowment of Boarding Pass

I was having a valid air ticket by Indigo airlines from Kolkata to Pune. The schedule departure time was 18.15 hours. I reported to counter for my boarding pass at 17.35 hrs. Five minutes late was because of screening bags etc. My boarding pass was denied and not allowed to board the flight.

I was going for an emergency matter to attend my seriously ailing cousin at Pune. After all request in vain, I was offered a ticket on the next day at 11 hrs on 4.1.2011 at the extra cost of Rs6699.00.

This type of attitude was not expected from an airlines. I am a valid customer but now I have vowed that I shall never go with indigo airlines.

Regards,

DEBOPAM CHANDA