Hello...
I booked the indigo tickets for 5pm coz of traffic i reached airport @4.15 . after all d formalities i reached @ the check-in counter @ 4.32PM and the indigo person said u r not eligible for check-in as u r 2 mins late...
what the hell rule was... and that too even for too mins... and this is not only the case... after that i was asking abt the other option so she told pls mam leave the coounter we have other customers also...
how rude they were... they didnt even talk to me...
i want to tell some points
1) They can follow this rule only if their flight is upto the time always otherwise they have no rights to stop anyone just for 2 mins
2) If they want to follow the rule then at least they have give one announcement before closing the checking counter. In this case atleast the passenger will be alert and will do something like he/she can ask @ the enterance to go first.
3) There was no person who can help in the airport regarding this...
4) Even they dont have the feedback form which is compulsory.
I'LL not suggest anyone to choose INDIGO flight now onwards.
0 comments