IRCTC
NOt providing teh berth which was booked already

Dear Sir,

I am Haritha. When I was travelling though bangalore exp (Train no. 2785) on 20th Sep, the Ticket collectors behaved very rudely and they have already given the reserved seat of mine to the people who are in waiting lists. I have a kid, when I reserved a lower birth and the TCR given that berth somebody else telling me tthat my ticket is upgraded. Without pripor information to me how this can be done. They didnot see me taht I have a kid and I have proper ticket still they spoke very rudely and behaved like. These kind of government empolyees should be punished severly.