Sir i have booked a e ticket of 16 of feb from jabalpur to Howrah by shaktipunj express whose pnr no is 8266245983. i want to cancelled the ticket on 15 of feb at 11:30 pm but unable to log in due to there website problem. i called the irctc care and received a conformation that no extra amount is going to be deducted from my account. But while cancelling my ticket Rs 182 is deducted instead of rs 40.
the response i get on the 11:45 and onwards on site i took a screen shot and attached to the site
so kindly go through a problem and help me to get my money back
my mobile no is 9074086885
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