I am using the irctc online reservation facility and got irctc user id and passward and the facility ie., booking and cancelling the e-tickets of trains. Suddenly, the irctc authoriteis have deactivated my irctc user id. Due to unavaidable circumstances, the tickets booked under my irctc user id crk_1963, have to be cancelled. But I could not get it done and the authorities informed thorugh mails, that should be done only through email which was furnished in my profile. As the email furnished in the profile was not accessing now and got another email (rediffmail) ([email protected]). Inspite of requesting several mails, the irctc authorites could not respond properly. Hence, kindly appropriate action may be taken against the IRCTC authorities. The cancellation of tickets worth Rs.6, 000/-
Chandana Ramesh Kuma
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