Dear Sir/Madam,
I was trying to book a ticket for my parents from Bangalore to Howrah, by Duronto express. While making payments, IRCTC payment gateway page expired and I could not get my ticket. However the fare amount was debitted from my citi card. When I called Citi they gave me transactionapproval code (067964) and asked me to speak with IRCTC.
Both the numbers provided by you are useless. The Chenai number (044-25300000) rings and then someone picks it up and hangs up the same, where as Delhi number (011-9340000) is a number not in use any more /invalid number.
Please let me know whom do I contact regarding this and what would be the contact numbers. Also kindly remove this false information (help line numbers) from your site.
I would be glad to hear from you on my personal number 9164205615
Warm Regards
Anup
9164205615
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