Inconsumercomplaints.com » Cars & Transport » Review / complaint: JAISWAL IMPORT CARGO SERVICES - TICKET BOOKING ON MAKE MY TRIP SITE! | News #349802

JAISWAL IMPORT CARGO SERVICES
TICKET BOOKING ON MAKE MY TRIP SITE!

Sat, Apr 17 at 6:04 PM, P.K.Jaiswal wrote:

Dear All,

Kindly cancel the two ticket in favour of Mr. Pawan K Jaiswal & Ms. Kanak jaiswal and refund the payment in our American express bank because We have regular call you regarding our two ticket confirm & two ticket are not confirm but not reply in your side we have only check the status on site and Air India Costumer care suddenly AIR India Costumer care executive tell us your two ticket are cancel then we have try regularly to (Make My Trip) two hour but not pic the call and not any prior intimation in your side then we have go to air port and booking anothert two ticket direct AIR INDIA .

We have regular try to your costumer care no then pic up the call Mr. Manoj on 3.30 when we have all family are on the way (Navi mumbai to Air Cargo) and tell us we have reply after 30 minute but he are not call us, after 30 minute i am calling but not pic up the call lastly we have booking the ticket direct AIR INDIA.

So we want pls cancel the ticket anyway we have going to costumer care and LEGAL NOTICE TO YOU,

Pls check your system your all costumer care are careless not reply properly to costumer due to Costumer are suffering they are understand costumer problem.

I hope you are your change your system and refund the our payment to our banker American express bank.

Kindly confirm the receipt.

Thanks & Regards

Amit Jaiswal

9320731907

MakeMyTrip E-Ticket

MakeMyTrip Booking ID - FLT000015174734

Booking Date - Sat, 17 April 10

Itinerary

Mumbai (Bombay) - Delhi | Sat, 17 April 10, 17:00 hrs

Non-Stop Flight Departure Arrival

Refundable Fare Mumbai (Bombay) (BOM) Delhi (DEL)

Air India IC Duration: 2hr 10m Sat, 17 April 10, 17:00 hrs Sat, 17 April 10, 19:10 hrs

IC 168

Passenger Names Type Airline PNR E-Ticket Number

neha pawan jaiswal Adult RCRNFT 9768442184

gaurav pawan jaiswal Adult RCRNFT 9768442185

Mumbai (Bombay) - Delhi | Sat, 17 April 10, 17:00 hrs

Non-Stop Flight Departure Arrival

Refundable Fare Mumbai (Bombay) (BOM) Delhi (DEL)

Air India IC Duration: 2hr 10m Sat, 17 April 10, 17:00 hrs Sat, 17 April 10, 19:10 hrs

IC 168

Passenger Names Type Airline PNR E-Ticket Number

pawan kumar jaiswal Adult RPVHII 9768471521

kanak jaiswal Adult RPVHII 9768471522

A PRINTED COPY OF THIS E-TICKET MUST BE PRESENTED AT THE TIME OF CHECK IN

Important Information

Documents for Travel

A. What documents do I need to carry along with my E-Ticket?

It is mandatory to carry Government recognised photo identification (ID) along with your E-Ticket.

This can include:

Driving License Passport PAN Card Voter ID Card Credit Card

* Any other photo ID issued by the Government of India

* Credit card with a photograph embossed on it

* For infant passengers, it is mandatory to carry the Date of Birth certificate

Cancellation & Date Change Rules

A. How can I cancel my booking?

You can cancel your booking by clicking on Cancel Your Flight Booking on the Customer Support section of our website.

* If you are cancelling or rescheduling your flight within 6 hours of its departure time, kindly contact the airline directly.

* If you have cancelled your booking with the airline directly, kindly inform us by calling our Customer Support service. This will enable us to process your refund.

B. What are the charges to cancel my E-Ticket?

Airline Type Sector Cancellation Fee

Airline MakeMyTrip Date Change Fee

Airline MakeMyTrip

Air India IC Adult Mumbai (Bombay)- Delhi Rs. 2401 Rs. 250 Not Permitted

Air India IC Adult Mumbai (Bombay)- Delhi Rs. 2401 Rs. 250 Not Permitted

The above cancellation and date change fees are applicable before departure and are per sector, per passenger. If making an amendment to your booking, then along with the airline and MakeMyTrip.com fees, you will also be required to pay a difference in fare, if applicable.

C. When will I get my refund after cancelling my E-Ticket?

The process of generating a refund for your E-Ticket is initiated within 7 business days of us receiving the cancellation request. However, the time taken for the refund amount to reflect in your bank or credit card account will be dependent on your bank thereafter. You can track the status of your refund by clicking on Check Flight Refund Statuson the Customer Support section on our website.

D. How can I change the name of the passenger travelling?

An E-Ticket is a non transferable document and the name of a passenger cannot be changed. If you would like to change the name of a passenger, you will need to cancel the original E-Ticket and make a new booking for the desired passenger.

Airline Contact Information

Airline Name Contact Numbers

Air India IC 011-24603228

Please reference the Airline PNR Number when communicating with the airline regarding this booking.

Baggage Allowance

Airline Business Economy Adult Economy Child

Air India IC 40 kgs 30 kgs 30 kgs

Cabin Baggage

A. The Government of India regulations currently permit only one piece of cabin baggage per adult/child passenger on board. The weight of the cabin baggage should not exceed 7 kgs.

B. Passengers are permitted to carry one laptop over and above one piece of hand luggage as cabin baggage.

C. When an infant (not entitled to a seat or free baggage allowance) accompanies an adult, a carrycot, or a fully collapsible push chair/stroller is allowed. This may be carried in the cabin if space is available, or else as checked baggage.

D. Passengers traveling on flights originating from Jammu, Srinagar and Leh will not be allowed to carry any cabin baggage due to security restrictions.

The above data is indicative and may change without notification. Kindly contact the airline directly for the latest information on baggage rules and allowances.

FAQs

For more questions regarding your travel, browse our FAQs section on our website.

Please reference MakeMyTrip Booking ID - FLT000015174734 in all your communication with us regarding this booking.

Please reference the Airline PNR Number when communicating with the airline regarding this booking.

MakeMyTrip on Mobile

You can now book your air tickets on your mobile phone. Simply log on to http://m.makemytrip.com on your mobile phone and book tickets on the go. It's easy and at your fingertips.

Always on the go? Make life easier by downloading the MakeMyTrip Mobile Service on your mobile phone. To download the application, SMS mclient to 56767 or logon to http://client.makemytrip.com on your mobile phone.

MakeMyTrip Customer Support

MakeMyTrip India Pvt. Ltd.

103 Udyog Vihar, Phase I

Gurgaon - 122016

Haryana, India

[email protected]

www.makemytrip.com/support/customersupport.html

India Toll Free

1-800-11-8747 from MTNL and BSNL phone lines

1-800-102-8747 from All Major Operators

Note: Please do not reply to this email. It has been sent from an email account that is not monitored.

To ensure that you receive communication related to your booking from MakeMyTrip.com, please add [email protected] to your contact list and address book.

The contents of this email, including the attachments, are PRIVILEGED AND CONFIDENTIAL to the intended recipient at the email address to which it has been addressed. If you receive it in error, please notify the sender immediately by return email and then permanently delete it from your system. The unauthorized use, distribution, copying or alteration of this email, including the attachments, is strictly forbidden. Thank you.

Please note that neither MakeMyTrip nor the sender accepts any responsibility for viruses and it is your responsibility to scan the email and attachments (if any). No contracts may be concluded on behalf of MakeMyTrip by means of email communications.


Company: JAISWAL IMPORT CARGO SERVICES

Country: India   State: Maharashtra

Category: Cars & Transport

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