Facts :
1) I had a confirmed ticket to Agartala from Kolkata
Date : 29th Dec Flight : 9W 2478 PNR: NXNYQQ Dep Time :13:40
2) I went through web check in, got boarding pass printed
3) Went to Airport at 12:50, check in my luggage (No : 651521),
got boarding pass stamped and then went through security checks
What got Wrong?
1) I was in the queue at gate 1 (Kolkata airport), where boarding for two flights
were going on and suddenly Flight No. 9W 2478 was withdrawn from display
2) I rushed to the gate and they said that Flight has left...
I was forced to come out of security check in
Complaints :
1) Immediately I contacted Jet Authorities (Mr. Mark) find that
"THE LADY at the Check In counter DID NOT enter my reporting into the system"
2) My luggage went to Agartala., Mr. Mark told me that he will try to accommodate me
in Indian Airlines and I waited till 5:40 pm. It could not be arranged. I was asked to
come next day to catch the Jet flight again, which could not be arranged again!
They returned my luggage and forced me to get a REFUND. Rs. 750 was
deducted for "NOT showing up"!!!
Overview :
1) It is a serious mistake, they could board my luggage without entering the information
into their system! [I had already informed Airport security about this SERIOUS mistake]
2) I was harassed and want to file a harassment case against JET. Please help.
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